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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie Bogard

May 9, 2025

5  out of  5
rating by Angie Bogard
"Great"
We responded:
"Thank you Angie! We think you are great too!"
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Kimberly Nease

April 30, 2025

5  out of  5
rating by Kimberly Nease
"Had a wonderful experience with Mary in Sarah’s office, she went over the details of the life insurance plans for my grandchildren and answered all of my questions. Thanks for the great service! I highly recommend."
We responded:
"Thank you Kim! We are so happy to have the opportunity to help you with the life insurance plan that meets your needs and your budget. Mary is excellent and showing options and so glad she found you the right one!"
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Katha Mercer

April 29, 2025

5  out of  5
rating by Katha Mercer
"I really liked my agent, Mary! She was very thorough and answered all of my questions.I could not believe the price difference for my auto insurance and my condo insurance than my old policy. I also got more coverage! If you are looking for friendly people call Sarah Wickerham State Farm."
We responded:
"Thank you Kathy! Your condo and auto are important to you so they are important to us. Thanks for allowing us to review and cover your insurance needs!"
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Nicole Dickerson

April 23, 2025

5  out of  5
rating by Nicole Dickerson
"Everyone in the office has been super helpful and accommodating. Calls are returned immediately and they seem to truly understand my needs and do what they can to make things perfect. Bailey went above and beyond to help us with our most recent need. Even if I could find cheaper rates (which I haven’t), I wouldn’t switch because I feel so well taken care of."
We responded:
"WOW! Thanks for your kind words and awesome feedback Nicole. We appreciate the opportunity to serve you and are thankful for your trust and loyalty to us!"
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lance comstock

April 12, 2025

5  out of  5
rating by lance comstock
"Great service and friendly people, walked into needing an insurance policy to purchase a new vehicle and was set ready to go in minutes. Very helpful and friendly!"
We responded:
"Thanks Lance! Efficient and friendly, two of our favorite compliments!! We appreciate your business and look forward to taking care of you!"
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Kathy Spears

March 26, 2025

5  out of  5
rating by Kathy Spears
"She Sarah is so sweet and helpful"
We responded:
"Thank you Kathy! We are so happy to welcome you to our agency. We look forward to taking care of you!"
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Abby Baldwin

March 25, 2025

5  out of  5
rating by Abby Baldwin
"Mary was amazing with assisting me through the process. I feel very comfortable to reach out to her with any questions or concerns I have."
We responded:
"Thank you Abby! We are so thankful you chose to do business with us. We will take great care of you as you continue on your journey ahead!"
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Ron Lynn

March 24, 2025

1  out of  5
rating by Ron Lynn
"A guy insured out of this office I beleive hit my car and State Farm will not pay me I get different stories every time I call they told me if I would have went with there body shop they would have already taken care of this after I was told to use anybody I wanted.now they’re telling the body shop I went to they charge to much telling the body shop I chose it should take half the time they estimated.to make a long story short they won’t pay me for my car not sure what to do next Don’t ever deal with this company"
We responded:
"Hi Ron. There seems to be a misunderstanding as we do not make claims decisions out of this agency. Those are handled by our Auto Claim department. For both claimants and our insureds, the choice of body shop is always yours. We do have some Select Service shops we can point those in need to, but only if they ask for our assistance. We can certainly facilitate the process. If you are choosing a non-Select Service shop, they would need to provide all of the requested documentation and information to the claims team for review and approval. All claims decisions lie within that department and are made on the information provided with industry leading standards for claim service and payments. Please call 800-SF-CLAIM (800-732-5246) and review this detail with our auto claim representatives. They are waiting to provide you the assistance you are seeking and have the primary goal of putting you back to pre-loss condition. Thank you for your contact. "
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Tony Untied

March 20, 2025

5  out of  5
rating by Tony Untied
"Agents at this office are always polite, friendly, and professional. In short order, you can determine that they know their products and genuinely care about their clients. Mikayla is awesome! I am a happy client for life!"
We responded:
"We love happy clients for life! Tony that made our day. And we are so thankful to have had the opportunity for all of these years to take care of you. We appreciate you very much! "
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Randy Porter

March 20, 2025

5  out of  5
rating by Randy Porter
"Great group of people,"
We responded:
"Thanks Randy! We are happy to be able to help you! "
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bryon maxwell

March 13, 2025

5  out of  5
rating by bryon maxwell
"Nice and caring definitely recommend"
We responded:
"We are always here to help and want you to feel cared for. Thank you!"
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macey gebhart

March 11, 2025

5  out of  5
rating by macey gebhart
"she’s amazing the whole staff is amazing and so sweet."
We responded:
"Thank you Macey. We really appreciate you and the opportunity to help you! We think you are amazing and sweet :)!"
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Julie Conkle

March 7, 2025

5  out of  5
rating by Julie Conkle
"Very understanding and that means a lot."
We responded:
"Thank you Julie! That means a lot to us!"
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Kim Darner

March 1, 2025

5  out of  5
rating by Kim Darner
"Mary, she was exceptional !!!! She was able to provide us with outstanding savings on house, rental insurance, auto insurance policies. Additionally fix not only one company but two companies mistake on covering us correctly. We were not covered at all correctly on one of our properties for 3 years. Thank God for people like her to look throughly thru everything before something did happen. Thank you again Mary"
We responded:
"Thank you Kim! Your auto insurance, home insurance and rental insurance really do impact your overall financial security. We are thankful to be able to help you make sure it fits exactly what you need and be there to give advice. We appreciate your business and look forward to taking care of you!"
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Abby Bechstein

February 27, 2025

5  out of  5
rating by Abby Bechstein
"Excellent service and amazing customer service representatives. They made my transition from my old provider very easy and helped me save money. 10/10 would absolutely recommend."
We responded:
"Wow, thank you! A 10 out of 10, we love that! Happy to have earned your business and that we are able to show you the value you can gain by having a local, dedicated insurance agency. Thank you! "
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Brooke Beauford

February 21, 2025

5  out of  5
rating by Brooke Beauford
"Amazing service with Mary! Extremely pleased with my decision to go with State Farm!"
We responded:
"We are so glad you chose us too! Thanks for putting your trust into us. We won't let you down!"
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Jeff Reed

February 20, 2025

5  out of  5
rating by Jeff Reed
"Sarah Wickerman and her staff are very polite and helpful with resolving any issues with claims or previous insurance companies. This office is so much better to talk to, than having to deal with a recording."
We responded:
"We appreciate that so much Jeff! We always want you to know you have a real person to talk to and someone ready to help you recover from the unexpected. We appreciate you very much!"
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Kimberley Wakeley

February 18, 2025

5  out of  5
rating by Kimberley Wakeley
"Always friendly knowledgeable and help in any and every way and Jolene is the best"
We responded:
"Thank you Kimberley! We appreciate your trust and confidence in our team. And we enjoy taking care of you!"
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Rhonda Clipner

February 12, 2025

5  out of  5
rating by Rhonda Clipner
"Knowledgeable agents...willing to assist you in finding the right coverage for you from home, auto and life insurance. Agent answered all my questions and I was not pressured to increase my current coverage or to purchase any additional coverage like life insurance. I highly recommend Sarah Wickerham - State Farm Insurance; Zanesville, Ohio."
We responded:
"Thanks Rhonda! We love helping with your auto insurance but are passionate about the security life insurance can provide. We are so thankful for the opportunity to help you navigate what works best for you! "
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Nathean Spaulding

February 5, 2025

5  out of  5
rating by Nathean Spaulding
"Mikayla was Very nice and polite. Very knowledgeable and helpful understanding. Definitely would recommend."
We responded:
"Thank you for the kind words and recommendation Nathean! We look forward to continuing to help you!"
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paige.mz

February 5, 2025

5  out of  5
rating by paige.mz
"Mikayla is great so easy to work with!"
We responded:
"Thanks for being easy to work with too Paige! We appreciate helping you and your continued business with us!"
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Jessica Kirk

February 4, 2025

5  out of  5
rating by Jessica Kirk
"I really like this insurance company my rate is wonderful 🙂... I love the most that the girls are so friendly and they take time for what u need ..... They talk to you like they've known you for years and how I'm treated at any business/company has always been very important.... So thumbs up for Sarah Wickerham State farm 👍"
We responded:
"Thank you Jessica!"
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Serena Moore

January 28, 2025

5  out of  5
rating by Serena Moore
"Mikayla was able to get me coverage same day as quote! Saving me money from my previous carrier. Thank you so much! Highly recommend!"
We responded:
"What great news! We love hearing these stories and helping our customers make great choices and get into a better position with price and value. Thank you! "
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Jamie Kirkbride

January 28, 2025

5  out of  5
rating by Jamie Kirkbride
"So easy from start to finish!!! Able to send everything via email/text. Mikayla is amazing!!! She saved me and my son money and listened to everything I needed and wanted. Gave me amazing quotes with better coverage than I had. Hoping to bring my home insurance over to them as well. I would highly recommend this office and their services!! So very personable and listened to what I wanted. Went the extra mile to make sure I was happy and had zero questions!! Even if you are happy with your current insurance - give them a try to see if they can save you money too!!"
We responded:
"You being happy with your insurance plan makes us VERY HAPPY! Thanks for entrusting us with your coverage and we look forward to helping with your homeowners insurance soon too!"
Profile photo of John Hamilton

John Hamilton

January 24, 2025

5  out of  5
rating by John Hamilton
"I’ve been working with Sarah Wickerham at State Farm for a while now, and I couldn’t be more impressed with the service I’ve received. From the moment I walked in, they’ve been incredibly helpful, professional, and genuinely caring about my insurance needs. They take the time to explain everything clearly, answer all my questions, and make sure I’m getting the best coverage for my situation. It’s rare to find an agent who truly goes above and beyond, but Sarah and her team does just that. I always feel confident knowing my insurance needs are in great hands. Highly recommend their services to anyone looking for a reliable, knowledgeable, and friendly agent!"
We responded:
"Humbled and grateful for your kind words John! It’s been a true pleasure to work with you through many of your life’s changes over the last 15 years. We can’t thank you enough for allowing us to serve you and trusting us to help at every turn!"