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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tasia Smith

June 2, 2026

5  out of  5
rating by Tasia Smith
"I’ve had Statefarm for many years. Mary is always available to talk through covers and keep me up on additional policies available to me."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sarah Wickerham’s Team. "
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Isaiah N.

June 2, 2026

5  out of  5
rating by Isaiah N.
"I’m a newer customer but my fiancé has had them for a good amount of time and I have no complaints. The team over there are very kind and make sure to answer all questions you could have. Plan on staying with them till the end"
We responded:
"Isaiah, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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big jake

May 28, 2026

5  out of  5
rating by big jake
"Mary is very helpful with ensuring that I have the exact coverage that I need. Highly recommend!"
We responded:
"Thanks Jake! So glad Mary was able to help you out and appreciate the recommendation of our agency!"
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LARS

May 22, 2026

5  out of  5
rating by LARS
"I just got my home and auto policy with Mary Touvell at Sarah Wickerham's office and she was great. Very informative and wants to make things about you the customer rather than just taking your money. Mary went above and beyond getting my wife and I the coverages we needed and more while keeping the price down. I strongly recommend seeing Mary at Sarah Wickerhams office!"
We responded:
"YES! This is exactly what we want you to feel when you do business with us. You are not a number, but a policyholder we value and want to take care of. Thank you so much Lars!"
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Keri Johnson

May 20, 2026

5  out of  5
rating by Keri Johnson
"She was fast I got way more coverage for a lot less money then liability with my old company! Fully covered again!"
We responded:
"AWESOME! That is the way we like it, better coverage and great value. thanks so much Keri!"
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Tim Hoffer

May 15, 2026

5  out of  5
rating by Tim Hoffer
"Very nice to deal with. Exceeded my expectations. Very competitive pricing"
We responded:
"Thanks Tim! Our goal is to always exceed expectations and to make sure your value is felt in both service and price. Thanks for allowing us to help!"
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Craig Ross

May 14, 2026

5  out of  5
rating by Craig Ross
"Mary Touvell was very helpful and helping me and my wife with insurance needs"
We responded:
"Thanks so much Craig! We appreciate your kind words about Mary's excellent service and allowing us to help you with your insurance needs!"
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Jennifer Baker

May 8, 2026

5  out of  5
rating by Jennifer Baker
"Mary was very pleasant and explained things well. I recommend her for your insurance needs."
We responded:
"Thank you Jennifer! Your feedback and recommendation is greatly appreciated. We enjoy taking care of you!"
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Mikala Love

April 30, 2026

5  out of  5
rating by Mikala Love
"The Wickerham team has always taken such good care of me. Mikayla Nash went above and beyond to make sure I had the proper coverage for specific life circumstances, taking the time to truly understand my needs and make sure my family was covered for every possibility. I would recommend the Wickerham team to anyone who is looking for exceptional care with all their insurance needs."
We responded:
"Thank you Mikala! It means a lot to be able to help you launch a new season of life in our town and we are so happy to take care of you. And Mikayla is indeed awesome to work with! "
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The Misadventures of Berzerker602

April 30, 2026

5  out of  5
rating by The Misadventures of Berzerker602
"They've always been so helpful whenever I have some major issues going on in life that I truly can't see myself going to any other Insurance company that and they always answer the phone with such great attitudes and energy. I always highly recommend State farm especially the Zanesville office I've been with them for a few years now give or take. And as a side note it doesn't matter who I get that answers the phone they are always so respectful and help everytime."
We responded:
"WOW, We love to read this! Thank you so much for your feedback and allowing us to help. We continue to strive for ever interaction to be remarkable for you. And hope you continue to find comfort in knowing we are here when you need us, both locally in person and by phone. Thank you!"
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John Mills

April 30, 2026

5  out of  5
rating by John Mills
"I just moved To Roseville and transferred my insurance it was quick and fast process thank y’all so much for the great customer service"
We responded:
"Thanks John! Welcome to our area and thank you for entrusting us with your insurance plan. We are so happy to serve you!"
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Josh Ragonese

April 2, 2026

5  out of  5
rating by Josh Ragonese
"Mary was very helpful, she help me save on my auto loan"
We responded:
"Great to hear this Josh! Thanks so much for your positive feedback. We look forward to continuing to take care of you!"
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Dustin Lacey

March 23, 2026

5  out of  5
rating by Dustin Lacey
"Mary was awesome with helping out with my auto insurance"
We responded:
"Great to hear this Dustin! So glad your auto insurance was made easy and you found value in our service. Thank you!"
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Josi

March 19, 2026

5  out of  5
rating by Josi
"Mary Touvell helped me straighten out some info on my policy’s and helped me set up life insurance. She was very nice and easy to talk to. She answered any questions I had and helped find what was best for us."
We responded:
"WOW! Remarkable customer service right there? Thanks so much for entrusting us with your auto insurance, life insurance and renters insurance needs Josi! We look forward to serving you as life changes and appreciate your kind feedback!"
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Elisabeth Hinkle

March 10, 2026

5  out of  5
rating by Elisabeth Hinkle
"Mary is the agent who took care of all of my polices. She got me a wonderful deal on car & renters policies. She was expeditious and thorough! I hope I thanked her enough. If you need insurance and you need it quickly and affordable, I highly recommend Mary at Sarah Wickerham’s Statefarm in Zanesville Ohio. She’s super sweet too!"
We responded:
"WOW! This is a great thank you Elisabeth, we appreciate your feedback so much. And we are so glad that we could assist you with great coverage options for your car insurance and renters insurance, all while seeing value as well. This is our goal with all policyholders, so we appreciate the great referral too!"
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daddybeaver85

March 6, 2026

5  out of  5
rating by daddybeaver85
"Mary was very helpful and polite to talk to you."
We responded:
"Thank you so much! We are glad to have served you and that Mary continues to be super helpful! "
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Hunter Bobb

March 4, 2026

5  out of  5
rating by Hunter Bobb
"Mikayla is amazing! She goes above and beyond for her clients! Great customer service! If you’re in need of insurance I highly recommend Sarah Wickerhams office (State Farm) they are great!"
We responded:
"Thank you Hunter! What kind words about Mikayla and our agency. We are so thankful to take care of you and look forward to a growing relationship!"
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Ashley Miller

February 4, 2026

5  out of  5
rating by Ashley Miller
"Sarah's office is always willing and able to help. From deer collision repair to towing bills when you break down. I have the best of luck with her & State Farm."
We responded:
"Ashley, you have always been one of our favorite customers to work with! We appreciate you allowing us to help as life has changed for you and look forward to continuing to serve you. Thank you for your kind words!"
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Dave G

January 31, 2026

5  out of  5
rating by Dave G
"Interviews Sarah as part of my search for a new agent. Had a great conversation, she readily answered all my questions. I will very likely make the change at some point."
We responded:
"Thanks so much Dave! I enjoyed our conversation and learning more about what is important to you when it comes to the service provided by your agent. I look forward to continuing our conversation down the road. "
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Clark Hartrum

January 14, 2026

5  out of  5
rating by Clark Hartrum
"Great customer service, friendly and informative. Knowledgeable and not pushy. Price is so far unbeatable."
We responded:
"Thanks so much Clark! We are excited to have you join our agency and look forward to taking care of you. "
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The Drunken Spear Tabletop Gaming

January 14, 2026

5  out of  5
rating by The Drunken Spear Tabletop Gaming
"Friendly knowledgeable and not pushy for coverage you dont want. So far the price of insurance is the best I could find!"
We responded:
"That is great news! Good prices and personalized coverage, that is the best combo you can get! Thank you!"
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Andy Hill

January 12, 2026

5  out of  5
rating by Andy Hill
"Very helpful and look to make sure you have the best coverage for your needs"
We responded:
"Thanks Andy! We love to hear that you found our review of coverages, benefits and options helped you make a great choice. We appreciate the opportunity to help!"
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Jody Leckrone

December 19, 2025

5  out of  5
rating by Jody Leckrone
"I was in need of a good rate for insurance at the last minute. From the first text and conversation with Mary I was all setup within an hour. She was so easy to work with and helpful too. She had every detail laid out for me and went over it too. It’s nice to be taken care of in a great way. So appreciative of what she got done for me today. Very friendly and easy to talk too. Thanks again for all the help!"
We responded:
"Awesome Jody! Quick, thorough and affordable! Everything our team strives for when it comes to serving our customers. Welcome to our agency, we look forward to taking care of you!!"
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Sam Swartz

December 18, 2025

5  out of  5
rating by Sam Swartz
"We talked with Mikayla Nash. She was very helpful and explained everything completely. She was really nice."
We responded:
"Thank you Sam! We are happy to have earned your business and look forward to serving you!"
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Justin Ralph

December 11, 2025

5  out of  5
rating by Justin Ralph
"I had such a great experience Mary was so nice and helpful so glad I am currently with State Farm I will definitely recommend them to anyone in the future"
We responded:
"Thank you Justin! We appreciate you recommending us to all of your friends and family! And we are always happy to take care of you. We appreciate your trust in us!"