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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Janssen

July 17, 2026

5  out of  5
rating by Amy Janssen
"Mary was very personable and patient while working with me. She listened to my needs and concerns and delivered as planned. Would highly recommend!"
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Janice Travis

July 17, 2026

5  out of  5
rating by Janice Travis
"I am relatively new in town and I needed information on a car mechanic and a towing service and Sarah's people were so helpful I don't know what I would have done without them"
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Alyssa Collins

July 16, 2026

5  out of  5
rating by Alyssa Collins
"I went to state farm just as a guest with my boyfriend and left feeling very satisfied! I originally was with another insurance company and left as soon as i got better coverage for a better price! it was amazing, both me and my boyfriend are happy and beter covered! win win! Mary was amazing and highly recommended!"
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Austin Mills

July 14, 2026

5  out of  5
rating by Austin Mills
"Mary Touvell was extremely helpful! Very positive experience and pleased with the help, advice and service!"
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Rizzle

July 14, 2026

5  out of  5
rating by Rizzle
"Very helpful and straightforward!"
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Brody Thomas

July 13, 2026

5  out of  5
rating by Brody Thomas
"Mary was amazing, helped lower me and my girlfriend’s rates and it was a super easy process. 100% recommend"
We responded:
"YAY! This is great to hear Brody. Excellent value, ease of doing business with us and confidence that our team has your back. Thanks for choosing us!"
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Luke Gill

July 11, 2026

5  out of  5
rating by Luke Gill
"Everyone is very kind and easy to work with!"
We responded:
"Thanks so much Luke! You are a pleasure to work with as well and we are happy to help you as life continues to change!"
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Chase Flowers

July 9, 2026

5  out of  5
rating by Chase Flowers
"Haven't used another agent for insurance in years. Always excellent service. Mary was very friendly and helpful just today."
We responded:
"We love your many years with us Chase! And continuing to give us the opportunity to provide you with service and support as life changes for you. Thanks for being so great to work with!"
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Stacy Grubb

July 3, 2026

5  out of  5
rating by Stacy Grubb
"Mary was amazing and super Sweet to with with!!"
We responded:
"Thank you Stacy! It is our privilege to serve you and we appreciate your kind words and continued business!"
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h woods

July 1, 2026

5  out of  5
rating by h woods
"Excellent and professional service every time I live about 1 1/2 hours away and I have few other State Farm agencies within 2 mile radius but I won’t switch it’s worth the time and.drive to Stay where I am at. It’s like family to me. Mary has helped me several times times and very knowledgeable if she don’t know the answer she will get it for me very punctual, if we set a time for her to call me I get the call within a couple minutes from the time we set. Always very polite and you can tell she cares about their clients Sarah has a an awesome staff I been with them close to 18 yrs and will not switch to anybody else."
We responded:
"We love you Homer! One of our favorite things is to turn clients into those that feel like family. And we appreciate the opportunity to work with you and do just that. We appreciate that you stay with us even with the distance and hope you know we will always be there to take care of you!"
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Cole Pennington

June 30, 2026

5  out of  5
rating by Cole Pennington
"Mary was extremely helpful and thorough! Communication was excellent and she helped us get good deal!"
We responded:
"Great service and excellent value! Perfect combo and we appreciate being able to earn your business. We will not let you down!"
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Steve LaVoire

June 30, 2026

5  out of  5
rating by Steve LaVoire
"Mary did a great job of going over all my policies and explaining each one. She was a real help and very pleasant to work with."
We responded:
"Mary is GREAT! And we are glad you see the value of a local agency that will review your coverages and find what makes the most sense for you. Personalized service with great rates, an excellent match!"
Profile photo of Kayley Wilson

Kayley Wilson

June 24, 2026

5  out of  5
rating by Kayley Wilson
"Mary was such a delight to work with! We are new to homeownership and being on our own auto policies, and she explained everything in great detail to make sure we knew what we were agreeing to. I would highly recommend working with her!"
We responded:
"Fantastic! We want to make the different seasons of life seem a little easier for you and it sounds like that is just what Mary did. Congratulations on your new home! We are so glad you entrusted us with your homeowners insurance and auto insurance as you take these next steps. And we will continue to serve you as life gives you more blessings to protect!"
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christian switzer

June 23, 2026

5  out of  5
rating by christian switzer
"Mary is the absolute best! She takes care of anything I need and answers any questions I might have. She genuinely cares about her customers and their needs."
We responded:
"Mary is awesome! Thank you for these kinds words Christian, we enjoy taking care of your and look forward to continuing to do so!"
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Kendra Thomas

June 20, 2026

1  out of  5
rating by Kendra Thomas
"Wish I could give 0 stars.

Someone close to me had NO claims in 15 years. Put in a claim for a roof and they cancelled the home and auto insurance immediately. They are scammers and will take your money. They only care about the money she is making off all transactions so she can take her paid for vacations. Now they have to deal with a leaking roof into their foyer at 60 years old without insurance.

Go to another insurance company with decent human beings."
We responded:
"Kendra, I am sorry for your disappointment and frustration in this situation. While we protect the privacy of our customers by not discussing specific claim situations on social networks, I can let you know that our number one goal as a company is to pay what we owe for covered damage. Our claims team, not the agency, makes those decisions. Coverage and policy status are determined at the time of underwriting and during the claim review process. Cancellation decisions are made at a company level, not at an agency level, and those made in accordance with the terms within the policy as well as within the underwriting requirements of our state department of insurance. We have enjoyed helping you and Dustin as your situation has changed and working through options to best fit your needs and budget. We apologize you feel personal attacks on the integrity or decency of our agency team are necessary given the limited amount of information you have regarding the specifics of this situation. We welcome the opportunity to address your concerns more closely and personally, as we value the relationship. "
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Scott Leach

June 17, 2026

5  out of  5
rating by Scott Leach
"Makayla was awsome she got everything together for us at a better price then we were paying through our other providers. She made switching very simple"
We responded:
"Thanks so much Scott! Happy you have found our service and pricing meet your needs and we look forward to exceeding your expectations moving forward!
"
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Stephanie Sheets

June 15, 2026

5  out of  5
rating by Stephanie Sheets
"Mary Touvell is absolutely amazing! She helped me save a tremendous amount of money when switching insurance companies. She was extremely detailed and explained everything in detail. She was so nice and helpful! I highly recommend switching and talking to Mary. I am super happy with the switch."
We responded:
"Thank you for the excellent recommendation. We love it when awesome savings meet remarkable service. We look forward to taking care of you!"
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Ryan Mcclary

June 12, 2026

5  out of  5
rating by Ryan Mcclary
"They are a great company to have insurance through"
We responded:
"Thanks Ryan! It has been a pleasure to work with you as your family's insurance needs have changed. Glad we can help!"
Profile photo of Morgan Bycofski

Morgan Bycofski

June 8, 2026

5  out of  5
rating by Morgan Bycofski
"The folks I worked with to get coverage on my camper went above and beyond to get us a plan quickly before an upcoming camping trip. Everyone was so nice, professional, and the coverage was very affordable."
We responded:
"YES! Thank you so much for your kind words. We are so happy to have helped you with your camper insurance needs and just in time to make great memories with your family. Thanks Morgan!"
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Elysa Roberts

June 5, 2026

5  out of  5
rating by Elysa Roberts
"Dakota recently helped me with a difficult bill where State Farm’s corporate support was unable to resolve the issue. Dakota went over and above by sitting on hold and through multiple transfers; finally helping me get an explanation and to then get my bill paid. I greatly appreciated her help."
We responded:
"Thank you Elysa! We are sorry you had a billing challenge, but very thankful you gave us the opportunity to help you with the resolution. We appreciate your many years of business with us and we are committed to continuing to provide you great customer service!"
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Melissa Harris

June 4, 2026

5  out of  5
rating by Melissa Harris
"Very explanatory She went over every thing that I could get very honest. I’m just so pleased that I came to State Farm very helpful and kind"
We responded:
"Thank you Melissa! We are so pleased to have you join us too! And we look forward to taking care of you and your family. Thank you for the kind words!"
Profile photo of Tasia Smith

Tasia Smith

June 2, 2026

5  out of  5
rating by Tasia Smith
"I’ve had Statefarm for many years. Mary is always available to talk through covers and keep me up on additional policies available to me."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sarah Wickerham’s Team. "
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Isaiah N.

June 2, 2026

5  out of  5
rating by Isaiah N.
"I’m a newer customer but my fiancé has had them for a good amount of time and I have no complaints. The team over there are very kind and make sure to answer all questions you could have. Plan on staying with them till the end"
We responded:
"Isaiah, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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big jake

May 28, 2026

5  out of  5
rating by big jake
"Mary is very helpful with ensuring that I have the exact coverage that I need. Highly recommend!"
We responded:
"Thanks Jake! So glad Mary was able to help you out and appreciate the recommendation of our agency!"
Profile photo of LARS

LARS

May 22, 2026

5  out of  5
rating by LARS
"I just got my home and auto policy with Mary Touvell at Sarah Wickerham's office and she was great. Very informative and wants to make things about you the customer rather than just taking your money. Mary went above and beyond getting my wife and I the coverages we needed and more while keeping the price down. I strongly recommend seeing Mary at Sarah Wickerhams office!"
We responded:
"YES! This is exactly what we want you to feel when you do business with us. You are not a number, but a policyholder we value and want to take care of. Thank you so much Lars!"